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Website Privacy Statement

We, Master Flo Valve Inc. (“Master Flo”), are a manufacturer of world-class equipment and solutions for the oil and gas industry, headquartered in Edmonton, Alberta, Canada and operating facilities and sales offices in Canada and around the world. This website is directed at our business customers to provide Master Flo products and services worldwide. This site only collects data from business representatives of Master Flo customers.

What information we collect through the website

We collect IP addresses and device identifications through the use of cookies. We collect this data to record visits and improve our website, as well as to recognize the computer when revisiting our website. You may opt-out of cookies through the privacy settings on your browser.

Where we keep and how we protect your information

We may store your personal information on servers managed by Microsoft, Twilio, Pepipost and Pure Chat in the United States and Canada and/or on computers managed by the Stream-Flo Group of Companies in Canada, the United States and/or in the United Kingdom. Datacenters managed by Microsoft are certified under ISO standards and the EU-US Privacy Shield privacy protection.

All Master Flo datacenter suppliers, including Microsoft contribute to data security and have been chosen by us after the exercise of due diligence for reliability in data protection.

How we share information

We only share personal information with third party contractors engaged to assist us in improving our website and providing our services and only for that purpose. We ensure that they all comply with applicable Privacy or Data Protection Legislation.

Your privacy rights

You have the right to access the personal information you have provided to us through the website by contacting us at support@sizeflo.com. If you find your information is inaccurate, we will correct or delete it, as needed. You can withdraw your consent to us holding the information you provided at any time.

To read Master Flo’s Privacy Policy click here .

To read Microsoft’s Privacy Policy click here .

To read Twilio’s Privacy Policy click here .

To read Pepipost’s Privacy Policy click here .

To read Pure Chat’s Privacy Policy click here .

Contact us

For any privacy and personal information queries and concerns, please contact us at support@sizeflo.com.

Privacy Policy

As a manufacturer of world-class equipment and solutions for the oil and gas industry Master Flo Valve Inc. (“Master Flo”) is an organization dealing with businesses rather than individuals. In that context, it only collects the contact information and queries that representatives of its business customers, worldwide, provide to it. This means the personal data of all business representatives is protected in compliance with the applicable local privacy laws

Specifically:

  • Collection and use of personal information by Master Flo is limited to what is necessary for the purpose of providing the services that its customers have requested.

  • No personal data is collected or used beyond what business representatives of Master Flo customers have directly provided.

  • Data collected is never rented or sold.

  • The personal data is not retained for longer than necessary as dictated by law.

  • We may store your personal information on servers managed by Microsoft, Twilio, Pepipost and Pure Chat in the United States and Canada and/or on computers managed by the Stream-Flo Group of Companies in Canada, the United States and/or in the United Kingdom. Datacenters managed by Microsoft are certified under ISO standards and the EU-US Privacy Shield privacy protection.

  • All Master Flo datacenter suppliers, including Microsoft contribute to data security and have been chosen by us after the exercise of due diligence for reliability in data protection. Individuals can access their personal data at Master Flo, or have it corrected or deleted, by contacting support@sizeflo.com. Requests will be addressed within 30 days.

  • Individuals may contact support@sizeflo.com should they have any concerns about protection of personal data at Master Flo. In addition, remedies exist with the local data protection authority.

  • Master Flo applies necessary physical, technological and administrative measures to protect Personal Data at the level appropriate to its sensitivity.